Terms & conditions

Check-In and Check-Out

  • Check-in time: from 3:00 PM
  • Check-out time: by 11:00 AM
  • Early check-in or late check-out may be available upon request and subject to additional fees.

Booking and Payment

  • A confirmed booking requires full payment or a deposit as stated at the time of reservation.
  • Payment methods are subject to the platform used or host instructions.
  • Prices are subject to change until the booking is confirmed.

Cancellations and Refunds

  • Cancellation policies depend on the booking platform or host agreement.
  • Please review the specific cancellation terms during booking.

Guests and Occupancy

  • Only registered guests are allowed to stay.
  • Maximum occupancy must not be exceeded without prior approval.
  • Children are welcome; children under 4 stay free, children aged 4–12 may incur a fee.

House Rules

  • No Pets Allowed: Pets are not permitted in the accommodation.
  • No Smoking Indoors: Smoking is strictly prohibited inside. Violation may incur cleaning fees.
  • No Parties or Events: Guests must not hold parties or events to ensure comfort and safety for all.

Safety and Liability

  • Guests are responsible for their personal belongings.
  • The property is equipped with fire protection, emergency lighting, and security cameras in common areas.
  • The host is not liable for accidents, injuries, or losses during the stay.

Cleaning and Hygiene

  • A thorough cleaning and disinfection process is performed after every checkout.
  • Guests are expected to maintain reasonable cleanliness during their stay.

Access and Facilities

  • Guests have access to designated amenities, including pools, beach, and other facilities.
  • Some resort facilities may require additional fees.
  • Condominium pools are free of charge but closed every Wednesday for cleaning.

Food and Deliveries

  • Guests may order food and groceries through approved delivery services.
  • Delivery staff must be met in the lobby; they are not allowed in the apartments for safety reasons.

Long-Term Stays

  • Long-term stay packages are available. Optional gym access may be added for an additional fee.
  • Please contact the host to arrange long-term stays or special packages.

Contact Host

  • Guests may contact the host at any time for questions, support, or special requests.